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Armstrong Hutton Limited

Privacy Policy

 

 

The Data Protection Act 2018 (“DPA 2018”) and the General Data Protection Regulation (“GDPR”) impose certain legal obligations in connection with the processing of personal data.

 

Armstrong Hutton Limited is a data controller within the meaning of the GDPR and we process data.  The firm’s contact details are as follows:

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Suite 2/3
48 West George Street
Glasgow
G2 1BP

 

T. 01355 512912

E. accounts@armstronghutton.co.uk

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We may amend this privacy policy notice from time to time.  If we do so, we will make available to you a copy of the amended privacy notice.

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1.       The purpose for which we intend to process personal data

We intend to process personal data for the following purposes:

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  • To enable us to supply services to you as our client.

  • To fulfil our obligations under relevant laws in force.

  • To comply with professional obligations to which we are subject as members.

  • To use in the investigation and/or defence of potential complaints, disciplinary proceedings and legal proceedings.

  • To enable us to invoice you for our services.

  • To contact you about other services we provide which may be of interest to you if you have consented to us doing so.
     

2.       The legal bases for out intended processing of personal data

Our intended processing of personal data has the following legal bases:

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  • At the time you instructed us to act, you gave consent to our processing your personal data for the purposes listed above

  • The processing is necessary for the performance of our contract with you

  • The processing is necessary for compliance with legal obligations to which we are subject.

 

It is a requirement of our contract with you that you provide us with the personal data that we request.  If you do not provide the information the we request, we may not be able to provide services to you.  If this is the case, we will not be able to commence acting or will cease to act.

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3.       Person/organisations to whom we may give personal data

We may share data with:

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  • HMRC

  • Professional indemnity insurers

  • Third party service providers

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If the law allows or requires us to do so, we may share your personal data with:

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  • The police and law enforcement agencies

  • Courts and tribunals

  • The Information Commissioner’s Office (ICO)

 

We may need to share your personal data with third parties, identified above to comply with our legal obligations, including our legal obligations to you.  If you ask us not to share your personal data with such third parties, we may cease to act.

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4.       Disclosure of your Personal Information

We may pass your personal data to third parties who are service providers, field tracing agents and subcontractors to us, for the purposes of recovering monies owed to your firm and all within our legitimate interests.

5.       Requesting personal data we hold about you (subject to access requests)

You have the right to request access to your personal data the we hold.  Such requests are known as ‘subject access requests’ (SARs).

Please provide all SARs in writing marked for the attention of Mr Stuart McKie.

To help us provide the information you want and deal with your request more quickly, you should include enough relevant details to enable us to verify your identity and locate the relevant information.  For example, you should tell us:

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  • Your name and address

  • The address where work took place

  • The date when work took place

  • Any invoice numbers relating to the work which took place

  • Any other evidence

 

DPA 2018 requires that we comply with a SAR promptly and in any event within 1 month of receipt.  There are, however, some circumstances in which the law allows us to refuse to provide access to personal data in response to a SAR (e.g. if you have previously made a similar request and there has been little or no change to the data since we complied with the original request.

 

You can ask for someone else to request information on your behalf for example, a friend, relative or solicitor.  We must have your authority to respond to a SAR made on your behalf.  You can provide such authority by signing a letter which states that you authorise the person concerned to write to us for information about you, and/or receive our reply. Where you are a data controller and we act for you as a data processor, we will assist you with the SARs on the basis as is set out above.

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6.       Putting things right (the right to rectification)

You have the right to obtain the rectification of any inaccurate personal data concerning you that we hold.  You also have a right to have any incomplete personal data that we hold about you completed.  Should you become aware that any personal data that we hold about you is inaccurate and/or incomplete, please inform us immediately so we can correct and/or complete it.

7.       Withdrawal of Consent

Where you have consented to our processing of your personal data, you have the right to withdraw that consent at any time.  Please inform us immediately if you wish to withdraw your consent.

Please note:

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  • The withdrawal of consent does not affect the lawfulness of earlier processing

  • If you withdraw your consent, we may not be able to continue to provide services to you.

  • Even if you withdraw consent, it may remain lawful for us to process your data on another legal basis (e.g. because we have a legal obligation to continue to process data).
     

8.       Automated decision-making

We do not intend to use automated decision-making in relation to your personal data.

 

9.       Complaints

If you have requested details of the information we hold about you and you are not happy with our response, or you think we have not complied with the GDPR or DPA 2018 in some other way, you can complain to us.  

 

Please send any complaints to:

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Mr Stuart McKie

Suite 2/3
48 West George Street
Glasgow
G2 1BP

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T. 01355 512912

E. accounts@armstronghutton.co.uk

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Website Privacy Policy 

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What type of information to we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.


How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at accounts@armstronghutton.co.uk or send us mail to: Suite 2/3, 48 West George Street, Glasgow, G2 1BP.


Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at accounts@armstronghutton.co.uk or send us mail to: Suite 2/3, 48 West George Street, Glasgow, G2 1BP..

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